Experiencing slow startup speeds with iMindMap 5?
Check your anti-virus settings, you may have settings enabled that will slow down the boot time of iMindMap 5.
If your virus scanner has ‘On-Access’ or ‘Real-time’ scanning then you...
In order to resolve this issue, please ensure that after purchasing your iMindMap Freedom account that you log out of your ThinkBuzan account and then log back in to it on either your iPad, iPhone or desktop edition of iMindMap.
If you continue to experie...
If you find that you are able to log in to your ThinkBuzan account on the following webpage:
http://www.thinkbuzancloud.com
But are unable to log in using the same information within the iMindMap 5 desktop software;
Please follow the instructions be...
In iMindMap 5 you are able to open maps with the .imm extension, which are maps from version 4, in iMindMap 5, which will convert them into .imx files.
Please note that you cannot open iMindMap 5 files in older version of iMindMap.
We would suggest that you download the free trial of iMindMap onto your tablet computer before purchasing, to ensure that iMindMap works with no issues.
If you have trialled iMindMap 5 or are using the Basic edition and wish to purchase an edition of iMindMap, you can do so through our online store on the following web page:
http://www.thinkbuzan.com/products/imindmap/buy
After purchasing you will receiv...
When you open iMindMap, you should be prompted if there are any new updates for you to install. If our iMindMap Software Updater box appears, you can select the updates you wish to download.
How To Manually Check For Updates
1. O...
With the release of iMindMap 5.4 the Pro edition will no longer be available for purchase. If you had purchased iMindMap Pro before the release of 5.4 your edition will still remain as Pro and you will have access to all the same features as before.
Howe...
There is a known issue when you export an iMindMap that contains non-roman characters to a PDF document, whereby small squares will appear on your PDF.
We are aware of this issue and are currently awaiting a fix for it, which we hope will be due soon.
In ...
It has been reported that customers may face issues downloading iMindMap if they have Norton 360 Anti-virus installed.
This is a false positive. None of our software contains any form of virus.
The reason this happens is because iMindMap 5 is brand new so...
In iMindMap 5 there is currently no spell checker in the notes editor.
This is something that we are aware of and are hoping to include in a later update of the software.
We have recently switched to a more user friendly licensing system, the licensing system in older versions of iMindMap 5 will no longer work for serials.
Please use the following links in order to install the latest version of iMindMap 5:
Windows
http://w...
With the release of iMindMap 5.4 on (3rd November 2011), we have changed the product names of iMindMap 5.
There will now be a total of 3 different iMindMap 5 editions, these are:
iMindMap Basic – Free edition
iMindMap Home & Student
iMindMap Ult...
Yes – when you purchase your upgrade to iMindMap 5, you will still be able to access and use iMindMap version 4 as normal. You will also be able to open any maps that you created in iMindMap Version 4 in iMindMap 5, however you can cannot open iMind...
After registering for a ThinkBuzan account, in order to download the iMindMap 5 seven day trial, please log in to the following web page using your ThinkBuzan account details:
http://www.thinkbuzan.com/account/home
After logging in please select ‘Do...
Unfortunately, from time to time the emails that we send to our customers upon purchasing, with the serial number and the payment confirmation, do occasionally become caught in spam filters.
Therefore, if you have not received your serial number email, pl...
If you wish to upgrade from iMindMap v4 Pro, you will have the option to upgrade to either iMindMap 5 Home & Student or iMindMap 5 Ultimate.
In order to upgrade to either of these editions, please enter your iMindMap v4 Pro serial number in to the fol...
The error message that you have received is because there was an error when starting iMindMap. This error occurred because your Windows .NET framework is not patched up to the correct version (.NET v3.5 or above). In order to obtain the correct ver...
This error occurs whilst working in Full Screen (Presentation) View, an uncaught exception has occurred.
Please log a ticket using the link below with our support team who will request some additional information from you to help resolve the issue.
http:/...
This error has occurred because of an issue with 3D view and your machine.
There are several possible reasons for this, such as:
1) Your graphics card does not support 3D View
2) Your computer ha...
You have received this error message because your map has become very large, or has lots of high resolution images attached, causing your machine to run out of memory.
To solve this is to either delete your map, reduce its’ size by separating ...
Indicates that an error has occured while trying to retrieve your purchased features from our server, this can be caused by several issues including intermittant internet connections or a faulty serial numbers.
The result of this error is that all purchas...
The trial version of iMindMap is the Ultimate edition; therefore iMindMap Basic does not have the full set of features as included in iMindMap Ultimate. You can access a full list of features for each edition using this link: http://www.thinkbuzan.com/pro...
iMindMap is compatible with Windows, Mac and Linux:
Windows
XP (32-bit) with Service Pack 3, Vista (32/64-bit), or Windows® 7 (32/64-bit)
1GHz or faster processor
512MB RAM
150MB free hard disk space
Mac
OS X 10.5 or higher...
更新プログラムがリリースされるとiMindMapを起動した際に更新プログラムのプロンプトが表示されインストールするかどうか確認されます。iMindMapのソフトウェアの更新ダイアログからインストールする更新プログラムを選択できます。
更新プログラムの確認方法
1. iMindMap 5を起動します。
2. Windowsでは[ツール]タブをクリックします。Macでは[ヘルプ]を選択してください。
3. [更新]を選択してください。*
*更新プログラムを確認する場合は[更新]をクリックしてく...
We are very pleased to say that if you have purchased iMindMap Home & Student, Ultimate or Online, we are able to offer you technical support for free.
If you are unable to find the answer to your query in the Knowledgebase, then please submit a ticke...
We currently offer iMindMap Desktop in three different Editions:
Basic: This is our most basic package that allows you to create an iMindMap. Other features include export to image, insert icons and the ability to attach notes and files to branches. With ...
With iMindMap 5 you can save your maps to our online cloud known as the ThinkBuzan Cloud. The ThinkBuzan Cloud will then store you Mind Maps online for you so that you can access them from www.thinkbuzancloud.com , from another computer running iMindMap 5...
Your trial of iMindMap Ultimate will last for 7 days from the time of download, after this time is up your copy of iMindMap will revert to iMindMap Basic.
If you would like to upgrade from iMindMap Basic to Home & Student or Ultimate, in order to get...
There are currently no export options, apart from export to image, available in the trial version of iMindMap.
However, we do have a web page that has some examples of exported maps to different formats, you can check this out using the link below:
http:/...
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ThinkBuzan Support Center